Terms & Conditions

Last updated: August 2026

These Terms are governed by the laws of England and Wales. By booking a vehicle with Arty Mobile Car Rentals, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Arty Mobile Car Rentals website and rental services. By booking a vehicle, signing the rental agreement, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Definitions

"We", "us", "our" refers to Arty Mobile Car Rentals Ltd, registered in England and Wales. "You", "the renter" refers to the individual booking and renting a vehicle. "Vehicle" refers to the car rented through our service. "Rental period" refers to the dates specified in your booking confirmation.

3. Eligibility

To rent a vehicle from us, you must: • Be at least 21 years of age • Hold a valid driving license (UK or international) • Have held your driving license for a minimum of 1 year • Present original photo identification (passport or national ID card) at collection • Provide accurate and complete information during the booking process We reserve the right to refuse a rental if these requirements are not met.

4. Bookings and Pricing

All vehicle prices are displayed on our website in GBP (£) and are inclusive of VAT where applicable. Prices start from £18 per day and vary by vehicle. A full price quote will be provided during the booking process. We reserve the right to change prices at any time, but any confirmed booking will be honoured at the agreed price.

5. Deposit and Payment

A refundable deposit of £150 is required at the time of vehicle collection. The full rental payment is due only after the renter has viewed and inspected the vehicle in person. No payment is taken online or prior to vehicle inspection. The deposit will be returned within 7 days of the vehicle being returned, subject to deductions for any applicable charges (e.g., damage, fines, cleaning, fuel).

6. Vehicle Collection and Return

Vehicles must be collected from our depot at Peterborough, PE4 7AN, United Kingdom. The renter must: • Collect the vehicle at the agreed time • Inspect the vehicle and report any existing damage before driving • Return the vehicle by the agreed return date and time • Return the vehicle with the same fuel level as recorded at collection • Return the vehicle in the same clean condition as when collected The rental period is calculated in full 24-hour periods from the time of collection. Late returns will incur a charge of £25 per 24-hour period or part thereof.

7. Insurance

Arty Mobile Car Rentals does not provide insurance coverage of any kind. The renter is solely responsible for arranging their own comprehensive insurance for the rental vehicle. We accept no liability for any loss, damage, injury, or third-party claims arising from the use of the vehicle.

8. Traffic Offences, Fines and Charges

The renter is fully and personally responsible for all traffic offences, parking fines, speeding tickets, congestion charges, ULEZ charges, toll charges, and any other penalties or fines incurred during the rental period. If any fine or charge is addressed to us as the registered keeper, the renter will be charged an administrative fee of £25 per fine in addition to the original charge. We reserve the right to deduct such amounts from the deposit and/or invoice the renter directly.

9. Damage and Loss

The renter is responsible for any damage to the vehicle during the rental period, including damage to the interior, exterior, wheels, tyres, glass, and undercarriage. Any existing damage must be reported at the time of collection. Loss of keys will incur a replacement charge of £150. The renter agrees to pay the full cost of any repairs required.

10. Cancellation and Refunds

Bookings can be cancelled free of charge up to 48 hours before the start date. Within 48 hours of the start date, a charge of 50% of the total rental price applies. No-shows (failure to collect within 2 hours of the agreed time without notice) will result in the full rental amount being charged. Refunds for deposits will be processed within 7 days of vehicle return, subject to any applicable deductions.

11. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, or any other applicable UK consumer protection legislation. If you have a complaint, please contact us in the first instance. If we cannot resolve your complaint, you may refer it to the Competition and Markets Authority (CMA) or Citizens Advice consumer service.

12. Limitation of Liability

To the fullest extent permitted by law, Arty Mobile Car Rentals Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from the rental of a vehicle. Our total liability shall not exceed the total rental amount paid by the renter. We are not liable for loss of earnings, travel arrangements, or other consequential losses.

13. Personal Data

Your personal data is processed in accordance with our Privacy Policy, which is compliant with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for full details on how we collect, use, and protect your data.

14. Governing Law and Jurisdiction

These Terms and any rental agreement are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. This agreement constitutes the entire agreement between Arty Mobile Car Rentals Ltd and the renter.

15. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated "last updated" date. Your continued use of our services after any changes constitutes acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us: Arty Mobile Car Rentals Ltd Peterborough, PE4 7AN, United Kingdom Phone: 07824 311417 Email: contact@artymobilecarrentals.co.uk

contact@artymobilecarrentals.co.uk
07824 311417
Peterborough, PE4 7AN